Electronic Lock Info

  • It is recommended that the electronic lock JIB Box Connected is used under an awning protecting it from direct rain or snow. All electronic locks will ultimately fail when exposed to water. If you have an application that requires the JIB Box to be in direct rain or snow, please look at the JIB Box Secure Baltic or Sintra models, which are designed for that environment.

  • The electronic locks that JIB Box utilizes require 4 AA batteries (supplied). The lock manufacture states batteries will last 4-6 months under normal usage. Our field tests results show that the batteries typically last up to 3 months based on normal usage. However, this can vary based on frequency of use, environment, temperature, and strength of wifi signal.

  • For the JIB Box Connected lock to operate, it must be in range of your wifi signal. Most problems with its operation occur due to a weak wifi signal. Be certain the signal at the location of the JIB Box is sufficient. If not, you may want to consider adding network extending devices.

  • The JIB Box Connected is compatible with most Apple and Android phones and internet routers. In general, it is recommended that your smart phone is a compatible Apple devices that is working on iOS version 12 or greater, or a comparable Android device.

  • The JIB Box Connected smart lock requires that the home wifi network is a minimum of 2.4 GHz and be password protected with WPA2 encryption.

  • Compatible routers include:

    • ASUS 3-In-1 Wireless Router (RT-N12) 

    • ASUS (RT-AC5300)

    • ASUS (RT-AC1200)

    • ASUS (SRT-AC1900 Google OnHub)

    • Dlink DIR 600M- Cloud router

    • DLink N150 

    • DLink N300

    • DLink Exo AC1750

    • Dlink DIR816 Dual Band 2.4 and 5GHZ

    • EERO Mesh

    • Linksys EA6350 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB   

    • Linksys WRT1900AC

    • Linksys N300

    • Linksys EA8300

    • Linksys WRT32X

    • Medialink AC1200

    • Mi router 4 Dual Band 2.4 and 5GHZ

    • Netgear R6700-100NAS Nighthawk AC1750 Smart Dual Band WiFi Router (R6700)

    • Netgear WNR3500 v2

    • Netgear WNR3500L

    • Netgear N600

    • Netgear Orbi

    • Netgear AC750

    • Netgear Nighhawk Mesh X4S

    • NetGear  WGR614V10

    • Repeater- Mi Wifi repeater 2

    • Repeater - Mi Repeater Pro 300M

    • Repeater - TP link wifi repeater WA850RE

    • Synology RT2600AC

    • TP-LINK TL-WR702N

    • TP Link- AC1750

    • TP Link (450 Mbps wireless N Router TL-WR940N)

    • Tenda N301

    • Tenda AC1200

  • The following routers are NOT RECOMMENDED (will decrease lock battery life):

    • DLink COVR-C1200

    • TP Link Archer-C7 AC1750

  • The JIB Box Connected is compatible with most Apple and Android phones. In general, it is recommended that your smart phone is a compatible Apple device that is working on iOS version 12 or greater, or a comparable Android device.

  • Compatible smart phones include:

    • iOS Platform

      • Apple iPhone SE (2nd Generation) 2020

      • Apple iPhone 6

      • Apple iPhone 6S

      • Apple iPhone 6 Plus

      • Apple iPhone 7

      • Apple iPhone 7 Plus

      • Apple iPhone 8

      • Apple iPhone 8 Plus

      • Apple iPhone X

      • Apple iPhone XS

      • Apple iPhone XS Max

      • Apple iPhone XR

      • Apple iPhone 11

      • Apple iPhone 11 Pro

      • Apple iPhone 11 Pro Max

      • Apple iPhone 12

      • Apple iPhone 12 Max

      • Apple iPhone 12 Mini

      • Apple iPad Pro (11-inch)

      • Apple iPad Pro (13-inch)

    • Android Platform

      • Google Pixel 2

      • Google Pixel 2XL

      • Google Pixel 3 XL

      • Google Pixel 3a

      • Google Pixel 3a XL

      • Google Pixel 4

      • Google Pixel 4 XL

      • Samsung Galaxy A9

      • Samsung Galaxy A50

      • Samsung Galaxy J7 Star

      • Samsung Galaxy S7

      • Samsung Galaxy Edge S7

      • Samsung Galaxy S8

      • Samsung Galaxy S8 plus

      • Samsung Galaxy S9

      • Samsung Galaxy S9 plus

      • Samsung Galaxy S10 e

      • Samsung Galaxy S10 plus

      • Samsung Galaxy S10 5G

      • Samsung Galaxy S20

      • Samsung Galaxy M30

      • Samsung Galaxy Note 9

      • Samsung Galaxy Note 10

      • Samsung Galaxy Note 10 Plus

      • Samsung Galaxy Note 20

      • Samsung Galaxy Tab S2

      • OnePlus 6T

      • OnePlus 7

      • OnePlus 7T

      • OnePlus 7 Pro

      • OnePlus 8

      • Moto G8 Plus

      • Moto X4

      • Moto Z4